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The South Carolina Office of Regulatory Staff is moving to a new location. Although our telephone numbers and email addresses will remain the same, effective May 5, 2025, our new physical and mailing address will be 1901 Main St., Suite 1500, Columbia, SC 29201.

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Internet Captioning Phone

Hearing Loss

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Internet Captioning Phone

CapTel Phone ImageInternet Captioning Phone

Categories: Hearing Loss

Brand: Ultratec 

The CapTel 840i captioned telephone shows captions of everything your caller says on a large display screen to help make sure you catch every word. It connects to both your telephone service and to your Internet service to give you the best of both worlds: voice and captions. The captions are provided by a free service that uses the Internet connection to automatically display captions for every call, quickly and accurately.

HIGH-SPEED INTERNET CONNECTION REQUIRED FOR CAPTIONING

 

Features

  • Captions can be turned on/off as needed
  • Callers dial your number directly
  • Built-in Answering Machine Phone book to store frequently called numbers (95+ names)
  • WiFi compatible
  • Telephone Service
  • High-Speed Internet (WiFi or via Ethernet cable)
  • Router may be required, depending on your set-up Depending on your Internet set up, a router may also be required to connect more than one device to your Internet service.

*Note: People who do not have high-speed Internet access should use the CapTel 840.

Download User Manual (PDF)

 

*FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on the CapTel user for using the service.*

Product Quick Links

  • Download a Product Guide (PDF)
  • Download an Application Packet (PDF)
  • Steps to Apply

SCEDP, ORS, its officers, agents, employees and affiliates, make no warranty, representation or condition of any kind regarding the products contained herein and/or provided through or by SCEDP. All products are provided without warranty, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

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Address

1901 Main Street, Suite 1500

Columbia, SC 29201

 

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South Carolina Equipment

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Toll free: 877.225.8337 (Voice)

Toll free: 877.889.8337 (TTY)

Local: 803.737.0808 (Voice)

Local: 803.737.0846 (TTY)

Fax: 803.737.0842

Email AmplifyLife@ors.sc.gov


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